Terms & Conditions

Promotions

‘First order’ or ‘new customer’ promotions applies only to an individual’s first order with HonestBrew. Minimum purchase amounts may apply – see promotional materials.

Promotions are not able to be combined or used in conjunction with other offers. Not applicable to Beer Credits (Gift Vouchers), or Gift Subscriptions. Only one voucher or gift code can be used per purchase.

 

Age Restriction

You must be aged 18 or older to buy alcohol. By placing an order with us online you are confirming you are aged 18 or older. It is an offence to sell alcohol to anyone under the age of 18 in the UK.

If you are buying alcohol for someone else the recipient must also be aged 18 or older.

Deliveries must be signed for by a person aged 18 or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.

 

Customer Referral Scheme and £10 Offer

Existing HonestBrew customers (the ‘Advocate’) can refer their friends and family (the ‘New Customer’) and each be rewarded for their efforts. The Advocate receives £5 account credit for each successful referral, and the New Customer receives £10 off their first order with HonestBrew.

New customers must have a minimum basket value of £35 of beer.

The New Customer must apply the Advocate’s referral code at checkout in order to apply the discount and successfully activate the referral. Referral credits cannot be applied after the New Customer has placed their order.

Advocate or New Customer credits are not exchangeable or redeemable for cash.

Advocate credits are automatically applied to the Advocate’s next following subscription payment (if a subscriber) or shop order.

HonestBrew reserves the right to invalidate credits and orders in cases of abuse or fraud.

If you have received a £10 off offer from one of our lovely partners then the same terms and conditions apply. The offer is available to new customers only and must have a minimum basket value of £35 of beer.

 

Honesty Box Subscriptions

Honesty Boxes are a flexible subscription. You can cancel, skip a delivery or change the delivery frequency at any time from your “My Account” page.

Your payment card will be charged each month before we send out your Honesty Box. We will send you a reminder email each month to confirm your taste preferences and to let you know a box is on it’s way (you’ve still got time to skip or cancel). We like being honest.

We hand-pick the beers that go into your Honesty Box based on your flavour profile. We try our best to give you a balanced selection across all of the flavours you select.

We list an extensive, ever changing range of craft beer from 100+ breweries, this means the beers in your box may differ from the imagery showcased on our website.

 

HonestBrew Bank Membership

The HonestBrew Bank is an exclusive invite-only programme that gives members access to a set of exclusive benefits and products. It’s not a real Bank, so don’t be expecting a home loan or an actual savings account, it IS a way to get a permanently great deal on beer.

You earn 10% interest in Beer Credits on any amount deposited into your HonestBrew Bank account. Deposits consist of the monthly recurring £20 membership payment, and any manual top-ups via the My Account portal. Additional amounts spent on products do not earn interest

Bank members receive an Express Shipping service at the Standard Shipping rate (£5.99) on applicable products. To qualify for Same Day Dispatch, orders must be placed before 1pm on a weekday – refer to Delivery & Returns for more info.

Spending Beer Credits:
Beer Credits may be spent on any product sold by HonestBrew except Subscriptions, Gift Subscriptions, and Beer Credits as a Gift. Your Contribution (the amount your card gets charged) and Interest are spent at an equal rate.

Stopping your Membership:
You can cancel your HonestBrew Bank membership at any time through your My Account portal, but stopping your membership means you are no longer entitled to any of the benefits. In stopping your HonestBrew Bank membership your Beer Credits remain on your account unless you request to withdraw them by email.

You may request to withdraw your Beer Credits at any time, less Interest or any gift, promotional or bonus credits. As Your Contribution and Interest are spent at an equal rate, 10% of your Beer Credits balance (less gift, promotional or bonus credits) at any time will be considered Interest.

Benefits – HonestBrew reserves the right to change or alter the membership benefits at any time.
Beer Credits – this refers to the balance on your HonestBrew Bank account
Your Contribution – this refers to the actual amounts charged to your credit or debit card as deposit into your HonestBrew Bank account in the form of Beer Credits

 

Disclaimer

HonestBrew strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither HonestBrew, nor any employee or representative of HonestBrew will be liable for damages arising from the use of this website or the products sold here.

Where it is not possible to supply all items from your order we will contact you and offer a similar replacement or refund.

 

HonestBrew HQ

GC Leroy House,
436 Essex Road,
London N1 3QP