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Delivery & Returns

Shipping Rates

Product Type Standard (24-72hr) Express (24hr)
Honesty Box Included -
Pick and Mix £5.99 £7.99
Mixed Cases £5.99 £7.99
Howlers £3.49 -

 

Free shipping on Pick & Mix orders over £50

Our Couriers deliver Monday – Saturday (excl bank holidays).

Order before 1pm (Monday – Friday) for same day dispatch.

Each product type comes packaged separately and incurs a shipping charge.

Delivery notes and  special instructions must be left in the Order Notes field at checkout.

Remote locations i.e. the Channel Islands and Northern Ireland have additional shipping costs. This will automatically be calculated in your cart based on your location and postcode.

How our deliveries work

You will receive an Order Dispatch email with a tracking number when your order has been packed in our warehouse.

Once the carrier picks up the package the tracking number URL will be active (sometimes this takes a couple of hours after receiving the email).

An expected delivery date can be found on the courier’s website, via your tracking URL.

If someone is not home and the carrier is unable to deliver the package you can manage your parcel and reschedule delivery.

Breakages & Errors

Cases of beer are heavy, please take care lifting your package.

In the rare case you receive a box with a breakage, please contact customer services and we will resolve it so you don’t go without great beer. Please also take care around any broken glass.

 

Contact Us

We want to hear from you if your are having any problems with your checkout, delivery or something has gone wrong.

Phone us direct: 020 3750 2366

Or get in touch with Frank, our customer support service.

Email: frank@honestbrew.co.uk

Tweet: @HonestBrewFrank